Start or Stop Utility Service

Welcome to the Lake Junaluska Assembly community!

The vast majority of residences receive both water and sewer service directly from Assembly Public Works, with a small number of properties still served by private septic systems. Lake Junaluska Assembly Public Works owns and maintains all water and sewer lines up to the point of the property's water meter or sewer tap. Service is billed monthly, and is comprised of three different rates: the base facilities charge, the usage charge, and service assessments. Please refer to the Utility Rates & Fees page for more information. 

Water and sewer customers within the Assembly also receive weekly trash and recycling pick-up from our contracted provider, CWS. For more information regarding solid waste collection, please visit the Garbage & Recycling page.


Establish a New Account

For Existing Residential or Commercial Property

To transfer service at an existing home or business to a new owner or renter, please complete and submit the following:

Please note that all adults listed in the Rental Agreement must also be listed as applicants on the Customer Service Agreement.

To ensure same-day service connection, all documents must be received no later than 2 pm on any given business day. Otherwise, service will be connected on the following business day.

Before signing the Customer Service Agreement, please be sure to read over the APW Policies.


Establish a New Service

For New Construction or New Water or Sewer Taps

Customers interested in construction of a new home or the addition of a new water or sewer tap should contact the Assembly Public Works Office to discuss possibilities and requirements. 


Discontinue Service

When Selling or Permanently Moving from a Residence

If you are an owner who is selling your residence or a renter who is moving out, please complete the Discontinuance of Service Request Form. Be sure to include the effective date, which is generally either your date of closing or the final day of occupancy. Your final bill will include the cost of water consumed prior to this date and prorated base charges.